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Contributor

MSE Backup Failure 8.0.110.0

Hey folks,

Before I head down the rabbit hole with TAC.  Has anyone seen this error message while doing a backup of the MSE via https://<MSEIP>/settings/backup

Message  Failed to get create DB backup tar file, reason: ../../dataFiles/framework/licensing/aeroscout/private (Permission denied)

I thought aeroscout was removed prior to 8.0.100.0 ?

Thanks

Stew

4 REPLIES 4
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I geht the same error . Is there a workaround ?

Thanks

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Me too.

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I guess a TAC call is in order.

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Beginner

I opened a TAC case

Here is the solution:

login as root to the MSE

chmod +x /opt/mse/dataFiles/framework/licensing/aeroscout

It's all. I can confirm it works well.

Mirek

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