12410 SIP 501 Led

[charafchajii]

l'm working on a 12410, i have a SIP 501, i want to confirm that the SIP is working correctly.

tha status and Rate LED of the SIP 501 remain Yellow, and when starting uo the Card, il receive an error Message :

GRPSPA-3-ERROR: slot 7: null TSM proc data

when i make a Show Led, the SPA putted at the SIP 501 slots give : IOS run.

thanks for your help

Charaf

[b.speltz]

It's a bug alright. The bug-Id is: CSCsd43874 .

[charafchajii]

hello

thank you very much for your response, i tried to find the cisco page speaking about this bug Id :CSCsd43874, but i didn't find it.

you have an URL that talk about this BUG. ?

Can this BUG affect the network operation ?

Charaf

Thanks a lot

[balajitvk]

Hi Charaf,

As u told, we couldn't find abt this particular bug id either in cisco.com or in bug decoder tool. But try this troubleshooting tips related to SPA.

http://www.cisco.com/en/US/partner/products/hw/routers/ps167/products_installation_guide_chapter09186a0080464755.html#wp1064184

Still if ur placing the probs try by rising a TAC,

Rgs,