ACS 1121 with v5.0 PAK lost

[fessehatsegaye]

It has been more than a year since a customer bought a Cisco ACS 1121. It was unpacked then and the PAK is lost, no where to be found.

Is there any way to retrive the lost PAK ??? Help needed much.

[Jatin Katyal · Accepted solution]

You need to send an email to licensing@cisco.com with the following information:

Cisco Sales Order Number

SAS contract

You can obtain your software license at this site: http://www.cisco.com/go/license. Once you arrive at this site, you will need to enter in your Cisco.com user ID and your password to access this site. You will also need to enter in your Product Authorization Key (PAK).

Regards,

Jatin

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