ACS 3.3 - CSAdmin service does not start

[msrohman]

Hello all,

I'm running Windows 2003 Server (Enterprise). I installed the eval version of ACS 3.3. The installation process was successful. However, the CSAdmin service does not start. There is an Event Log error that states:

Failed to initialize AAA Client Config Module.

Anyone seen this before?

Let me know if anyone has any suggestions.

Thanks,

[gfullage]

Saw this and it turned out to be the user had eTrust virus scanning on the server also. Removing that and reinstalling the ACS software fixed it up. Can you check that you don't have that specific software (we may need to file an incompatibility bug), or try removing any other virus/firewalling software that may be causing issues.

[msrohman]

Thanks for the info. I got the service to start by removing and reinstalling the software. When I reinstalled the software, I made sure that the system was already on the network and could communicate via layer 3 (IP address).

-Mike