Another development. I just tried adding several new accounts as admins. The first one behaved as the previous, would not save any checkboxes. The second account I got the following error message:
I cnanot add any more admins to the server. This is very strange and has never happened before.
Adam,
I have not been able to find any restriction on the max amount of Admin Accounts for ACS 3.3. I did not find any errors on the ADMN logs either.
As the ACS 3.3 is quite old, I have seen issues with the ACS Internal Database getting locked or "corrupted" on some cases. We might want to try compressing the ACS 3.3. database. I am including the process below:
Cleaning up the ACS Internal Database
Like many relational databases, the ACS internal database marks deleted records as deleted; but does not remove the records from the database. You can clean up the ACS internal database and remove all records marked for deletion by using the following CSUtil.exe options:
•
-d—Export all ACS internal data to a text file, named dump.txt.
•-n—Create an ACS internal database and index.
•-l—Load all ACS internal data from the dump.txt file.
Additionally, if you want to automate this process, consider using the -q
option to suppress the confirmation prompts that otherwise appear before CSUtil.exe
performs the -n
and -l
options. This process does not necessarily reduce the size of the database.
Note Cleaning up the ACS internal database requires that you stop the CSAuth service. While CSAuth is stopped, no users are authenticated.
To clean up the ACS internal database:
Step 1 On the computer that is running ACS, open an MS-DOS command prompt and change directories to the directory containing CSUtil.exe. For more information about the location of CSUtil.exe, see Location of CSUtil.exe and Related Files.
Step 2 If the CSAuth service is running, type:
net stop csauth
Press Enter.
The CSAuth service stops.
Step 3 Type:
CSUtil.exe -d -n -l
Press Enter.
Tip If you include the -q option in the command, CSUtil does not prompt you for confirmation of initializing or loading the database.
If you do not use the -q option, CSUtil.exe displays a confirmation prompt for initializing the database and then for loading the database. For more information about the effects of the -n option, see Initializing the ACS Internal Database. For more information about the effects of the -l option, see Loading the ACS Internal Database from a Dump File.
Step 4 For each confirmation prompt that appears, type Y and press Enter.
CSUtil.exe dumps all ACS internal data to dump.txt, initializes the ACS internal database, and reloads all ACS internal data from dump.txt. This process may take a few minutes.
Step 5 To resume user authentication, type:
net start csauth
Press Enter.
Please perform the above described process and try to create the account again.
Hope this helps.
Regards.
