06-12-2012 03:54 AM - edited 03-10-2019 07:11 PM
Dear experts
We are using acs version 4.2.0 build 124 on windows server 2003. Our domain controller has been upgraded from 2003 to windows 2008 R2.
Now we are facing following error in ACS authentication for accessing our devices.
Error: AUTH 06/09/2012 11:55:40 E 1810 3316 0x8f21 External DB [NTAuthenDLL.dll]: Windows authentication FAILED (error 1326L)
if we restarted services of ACS server then users get authentiated fine.
Can anyone guide in this issue.
Regards
Sajeel
06-12-2012 05:14 AM
Hi Sajeel,
This is a known enhancement bug. Windows 2008 R2 is not supported with any version of ACS irrespective of platform.
Acs 4.2.x doesn't support all newer versions of Windows 2008. It only supports the below listed version.
Supported Operating Systems section
--Windows Server 2008, Standard Edition
--Windows Server 2008, Enterprise Edition
--Japanese Windows Server 2008, Standard Edition, Service Pack 2
--Japanese Windows Server 2008, Enterprise Edition, Service Pack 2
Link for System requirement and supported version
However, we have few option at this point which may suit your requirement:
1.] Rool back your AD to standard 2008 Non-R2.
2.] Replace AD with LDAP because we can use win 2008 R2 with LDAP as a protocol.
3.] Go for ACS 5.2 only for cases where we want DC to run on win 2008 R2
Related bugs and enhancement
------------------------------------------
Applicable where customer is trying to ACS windows or remote agent on the windows 2008 R2
CSCta35271 Support for Windows server 2008 R2
Applicable where customer is directing all the authentication request to AD/DC as 2008 R2
CSCtg37183 ACS 4.x doesn't support 2008 R2 Server for AD
CSCtg12399 ACS 5.1 did not support 2008 R2 Server for AD.
We have also seen this working in few instances but again it's not tested by Cisco so there may be issues that you may not afford in your production enviornment.
Regards,
Jatin
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