ACS system failure occurred {0}

[Jahabar Satik]

Greetings!

I always getting "system failure error "on acs access policies. It s a newly created virtual appliance and nothing configured. I have tried to reset server, but no luck. It asks me to save the changes whenever I'm on access policies indeed no changes done, if I click save to rid off and it throws me the mentioned error. 

My ACS version is 5.4 and I downloaded it from cisco software portal only.

[jrabinow]

I am pretty sure this is browser related and issue of compatibility of later browser versions with earlier versions of ACS

Do you have any patches installed with ACS 5.4? What browser and version are you using?

hard to track to a specific CDETS but seems similar to the following fixed in 5.4 patch 1 that relates to issues with Access Policies (issue was resolved over 3 years ago)

CSCuc13958  ACS5: Pages do not display correct when using FireFox version 15

I would recommend to install latest patch for ACS 5.4: ACS 5.4 patch 9

[nspasov]

Hello Jahabar-

I believe you are hitting the following bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCud78248

There is a workaround listed and the issue was fixed in 5.5 release and later so if possible I would recommend upgrading  your system. 

I hope this helps!

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