Administrator Group

[star1]

Hello Guys,

I have recently built ISE version 2.6, I have created admin account during the CLI setup and now when i access to the GUI i want to create a group for our IT Staff it allows me to create a group with no problem but when I create a user then add to the new group and after the user trying to login to the ISE  the user cannot login, what Am I missing ? 

I have doublicated the super admin group and changed the name to the groupe I wanted but still not working.

when the user trying to login it says (( invalid username or password. please contact your system administrator for assistance. ise))

Can anyone help how I can solve this problem please? 

thank you

[Cristian Matei · Accepted solution]

Hi,

   If you're sure they're using the correct credentials and it fails, while your credentials work, make sure your admin user/group configuration is correct. Follow this guide for reference:

https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/Workflow/b_overview_2_4.html

Regards,

Cristian Matei.

[star1]

Hello Cristian,

Thank you for the info it helped me to solve the problem. 

Regards.

SS