cannot add endpoint in ISE 2.2P9

[fachahbar]

When i try to add an endpoint with a specific MAC-adress i get the error saying that "unable to create an endpoint"

in the debug i can see that this MAC-adress is already exist,

Endpoint "xx:xx:xx:xx:xx:xx" already exists. com.cisco.profiler.common.ProfilerException: Unable to create the endpoint. Endpoint "xx:xx:xx:xx:xx:xx" already exists

but i can not see it in:

Work Center -> Network Access -> Identities -> Endpoints

Any suggestion how to solve this issue?

[Arne Bier]

Can you find this Endpoint in the Context Visibility?  If so, try deleting it and then adding it again.

[fachahbar]

Hi,
No I can not find it in the context visibility.

[paul · Accepted solution]

On Context Visibility screen, try to do an import from a CSV file that contains that MAC address.  When you import a CSV if the MAC address exists ISE simply updates the information on the MAC address.  It shouldn't complain that already exists.  I am curios to see if anything shows up after you do the import.

[faizan.khan]

It worked... Thanks alot :)

[jamesbond]

Thank you !!!

[anthonylofreso · Accepted solution]

FYI, I also was not able to add an endpoint using the described method 2.2 patch 9.

We use the API typically to add endpoints, and this does still work.