Cisco ACS server 5.8.0.32 Report blank page

[JamesLin]

Dear All,

I faced an issue that I cannot open "Report" page on Cisco ACS server 5.8.0.32.
Once I opened the report page, it would be shown "blank " even though I tried it via Chrome, IE or FF browsers. 
However, I also upgraded to the latest patch version  "5.8.0.32-8.tar.gpg", but the issue still existed.   
Could anyone help me to solve the issue and give me a solution?

[Screenshots]
My screenshots of the issue as below.



Thanks a lot,
Best Regards,

James 

[ahelwer]

I am also experiencing this issue. Upgraded from 5.5 to 5.8.0.32.9, the reports stopped working and show only a blank page. I am thus unable to debug why a user cannot log in to a server.

[ahelwer · Accepted solution]

I've fixed the issue. Turns out you need Adobe Flash installed, which isn't the case by default in Windows Server.

[JamesLin]

Hi ahelwer,
Thanks for your great information!
After installing Adobe Flash Player on IE11, I'm able to access the report page without problem.