Cisco Secure ACS 4.2 for Windows web-based Admin Console log in problems

[bradbryant.dhs]

To Whomever Can Assist,

      I am running two deployments of Cisco Secure ACS for Windows 4.2 and I can login into the admin web-console just fine.  However, when I create a new or test user that mirror my configuration that user cannot login to the admin web-console.  The user can login it to devices with the appropriate privileges, but can't administer his/her account within ACS.  This has proven very problematic and needs a remedy.  Thanks for the assistance.

[Jatin Katyal]

Bradbryant.dhs,

Where are you creating the new admin user who should have access to ACS web gui under internal users or administration.

Internal user and ACS administrator accounts are completely different. 

Adding administrator account

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4-2/user/guide/ACS4_2UG/Admin.html

Regards,

Jatin Katyal

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