HI,
It seems like during installation of the Remote Agent, you missed to check windows authentication and that could be the reason for missing cswinagent.
A few of the possible reasons behind this problem are:
* A user without Admin privileges attempts to install Cisco
Secure ACS/RA on the server.
* This error message may occur because of an incompatibility
between RA and anti-virus or a host based Intrusion Detection System (IDS)
on the server.
* The uninstallation of a previous version did not go cleanly.
Note: This error message usually appears because of hidden files stored on
the server from a previous version.
Complete these steps in order to resolve this issue:
1. Make sure you are logged in with Admin privileges.
2. Any sort of anti-virus or host based IDSs must be turned off.
3. An older version on the Cisco Secure ACS server must be completely uninstalled.
I would suggest you reinstall it and make sure to check windows authen and remote logging.
Regards,
~JG
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