Hello
When quoting a customer for an additional Small ISE VM (to their existing ISE 3.0 deployment) I was wondering about the Services and Support of that VM.
When I get an estimate for "R-ISE-VMS-K9=", the CCW tool automatically adds in the SKU "CON-ECMUS-RISEV9SM" which I can configure for 12 months or 36 months etc. My questions are
- is this CON-ECMUS-RISEV9SM required to allow customer to download ISE upgrades and patches from CCO? How does CCO know for which VM I am downloading this patch?
- The Small and Medium licenses have the same list price - but the Support is more expensive for Medium (in fact, a 3 year support is more expensive than the Medium license itelsf)
The 3 year CON-ECMUS-RISEV9SM is almost as expensive as the Small VM license itself. It would be nice to have a detailed explanation of what this is for.
What happens if a customer procures the Small VM license with 1 month support license? Does each ISE node then have its own support end date?
I am thoroughly confused. Would appreciate a Dummies Guide regarding the ISE support.
regards
Arne
