05-22-2008 10:58 AM - edited 03-10-2019 03:51 PM
I have made FTP server for backup of ACS, but i m not able to backup due to directory problem. I have given full rights but still getting following error
Backup failed due to FTP error. The Server returned 550 E:\ACS BACKUP: The filename directory name or volume label syntax is incorrect.
I have given the FTP directory on ACS
E:\ACS BACKUP
and ftp server snapshot is also attached.
Please tell me where i m wrong.
05-22-2008 11:16 AM
It happens due to syntax. In the ftp setting for directory use only "\"
Regards,
~JG
05-23-2008 12:54 AM
05-23-2008 05:05 AM
Wasim,
The Server returned 550 ACS File: The system
cannot find the file specified". It means it is not able to find the ACS directory so please change the Directory in ACS backup setting to just / and see if this works.
Regards,
~JG
05-23-2008 10:04 AM
05-23-2008 10:14 AM
Which FTP software you are using ? Can you try with Filezilla ftp server ?
05-23-2008 11:32 AM
i have even installed the fielzilla, made the user and configure the server but still not able to get the result, my ACS is not showing any activitity, in report and activity it is still showing last day ftp error, not update and i think even not able to communiate with it, though network connnectivity is okay.
even after changing the username i press submit and backup now button but still not activity, i have so many times removed the configuration of FTP from ACS but everytime it comes back with the old admin and password and same error no activity, nothing, which service to restart so that at least it gets the latest log and actiivty. Please see the attachement
05-23-2008 11:52 AM
Very strange. Please restart the appliance and then try to backup using /
05-26-2008 01:07 PM
05-26-2008 01:39 PM
05-27-2008 03:13 AM
Have you checked the file system permissions on the FTP server? Try setting them to Everyone: Full Control as a test. If it works, tighten them up again until it's secure again.
05-27-2008 02:50 PM
i have give full permission, but still getting the error, that the password error though i have checked the password.
i dotn knw what is missing. please guide me
05-30-2008 08:58 AM
FTP problem was solved, i changed the user/password and it is working fine for me. I used the software for FTP filzilla server.
11-23-2009 10:38 PM
I resolved this error also by using Titan FTP
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