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How to share an ipad by allowing the end users to sign in and sign out through Secure Sign-In.

Charles Hill
VIP Alumni
VIP Alumni

First user(on ipad) is successful in logging in via Mobile Iron Secure Sign-In.  First user logs out.

Second user logs in.  Second user is quarantined, shows not compliant. 

WLC and ISE shows first user instead of the Second user.  To resolve this issue we have to manually "force device check in" in Mobile Iron. 

After ipad is compliant with second user, WLC still shows the old user id under client details.

Is WLC still looking at old certificate? 

 

Mobile Iron Core 7.5.0.0 Build 140

ISE 1.2.0.899

WLC 7.2.110.0

 

1 Reply 1

nspasov
Cisco Employee
Cisco Employee

I had done this before with a customer that was using Airwatch. I only handled the ISE side of the configuration but the customer had iPads that were shared between users. So the customer configured the MDM to check-in and check-out the devices. It sounds like you are trying to do the same thing but it is not working?

 

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