ISE 1.2.0.899 and large number of alerts

[mortenn]

Hey,

I have been in touch with our Cisco Partner about this, but I didn't get anywhere and the case was closed without a resolution..

It turns out that you cannot clear more than 1000 alerts at once in ISE.

This is a huge issue for me, because we have over 10k configuration change alerts that was generated when a user mistakenly created a few too many guest accounts through the sponsor portal.

I am hoping there is a way I can clear up all these old alerts without having to click 9k of them one at a time to clear them..

I considered automating the clicking through javascript in my browser, but of course the alert list was a flash object, so I couldn't do that either..

-- Regards, Morten

[jan.nielsen]

Are you talking about alarms on the Home screen of ise 1.2 ?

[Jatin Katyal · Accepted solution]

Hi Morten,

This is a known issue - https://tools.cisco.com/bugsearch/bug/CSCul58094/?reffering_site=dumpcr

This will be fixed in ISE 1.3 However, you can delete all the alerts in one go using root patch and sql cmds.

~BR
Jatin Katyal

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