ISE 1.2 - Guest Account converted to lower-case automatically

[thanyaphrued.k]

Hello

I have an ISE appliance version 1.2 and sponsor portal
I create accounts with upper case username and upper case password, but Sponsor portal convert it to lower case.
I try to login with lower case or upper case. I can't login with both.

[aqjaved]

Check the Multiport configurations and HTML page settings for converting the Alphabetic-Cases.:

You can check the below link for step by step configuration of HTML-Page’s setting:

Link-1

http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_custom_portals.html

Link-2

http://www.cisco.com/en/US/docs/security/ise/1.0/sponsor_guide/ise10_sponsor.html#wp1069407