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We are implementing Cisco ISE 1.2 and have a question on the sponsor portal languages.
The client company's official language is English and so we would like to disable all other languages from the sponsor portal. If we don't do it, the users might select their native language (on the sponsor settings and/or the guest notification language) meaning that we have to customize and maintain all 15 language templates.
It has alread happened during the tests: a sponsor created a guest account and choose a notification language other than English - the SMS was not sent because the "Destination" on the "SMS text message notification" default value is "firstname.lastname@example.org".
Thanks in advance.
while configuring the sponsor portal you can fix English as the default language.So the only option will be English for the sponsor.
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Thanks for your reply.
I'm running v 126.96.36.1999 and I don't see any place where I can "fix English as the default language". Can you please elaborate where can I find that option?
Thank you for the feedback.
Unfortunately the portal I was referring to is the sponsor portal, the one used by sponsors to create guest wireless accounts (please see attached). The one you mention is the guest portal and for this, yes, you can restrict the language.
Do you think if we can make a feature request?
Thank you for the reply.
The link you sent describes the configuration to add new languages and I would like to disable some of the standard, out-of-the box languages.
This reply to myself is done for documentation proposes, it can help someone with the same challenge.
Today I was at an event at Cisco where ISE 1.3 beta was presented. This version will have already the option to choose between browser locale or static language template. Talking to the Cisco eng. responsible for the presentation, he told me that 1.2 had no way to do it.
Cisco ISE 1.3 is now planned to be release end of 2014.