05-21-2021 05:16 AM - edited 05-21-2021 05:17 AM
Hello,
Few of our windows 10 workstations' anyconnect is showing this while posture checking - No Policy Server Detected.
--> I can ping the PSN IP and FQDN from those PCs.
--> IP Address of the PSN is configured in 'Call Home List'.
--> There is ConnectionData.xml file present in C:\Users\Ecloud\AppData\Local\Cisco\Cisco AnyConnect Secure Mobility Client, which have details of the PSN.
I have checked all the above parameters, is there anything else i am missing here, please help.
ISE Version - 2.2.0.470
Thank you.
Solved! Go to Solution.
05-21-2021 05:47 AM
The default install directory is found here: C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\ISE Posture
Have you done a comparison between working/non-working clients for files here? The ConnectionData.xml is a file that will contain a list of PSNs in which the posture module will attempt a connection to if/when the Call Home List is empty or fails. The Call Home List is configured within the ISEPostureCFG.xml file. I have seen this error in the past when clients are misconfigured via missing ISEPostureCFG.xml so I would recommend starting there first. HTH!
05-21-2021 05:47 AM
The default install directory is found here: C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\ISE Posture
Have you done a comparison between working/non-working clients for files here? The ConnectionData.xml is a file that will contain a list of PSNs in which the posture module will attempt a connection to if/when the Call Home List is empty or fails. The Call Home List is configured within the ISEPostureCFG.xml file. I have seen this error in the past when clients are misconfigured via missing ISEPostureCFG.xml so I would recommend starting there first. HTH!
05-23-2021 05:09 AM
Thank you for your reply.
I can see ISEPostureCFG.xml is present, with call home list details.
But I haven't yet done comparison between working and non-working workstations.
Let me check this tomorrow and update here.
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