cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
723
Views
0
Helpful
1
Replies

ISE 2.3 to 2.4 Upgrade stuck at 10% for Nearly 24 Hours

dcassidy_nasdaq
Level 1
Level 1

We have a six node ISE cluster running 2.3 and I began the upgrade process via CLI to 2.4 on my secondary admin node as documentation recommend and the upgrade has been stuck at 10% for nearly 24 hours.

It is stuck on step 4 of the upgrade process.

 

Initiating Application Upgrade...
% Warning: Do not use Ctrl-C or close this terminal window until upgrade completes.
STEP 1: Stopping ISE application...
STEP 2: Verifying files in bundle...
-Internal hash verification passed for bundle
STEP 3: Validating data before upgrade...
STEP 4: De-registering node from current deployment...

 

I don't want to break the process as I'm afraid it will cause issues. So what should I do at this point?

 

Thanks.

1 Accepted Solution

Accepted Solutions

howon
Cisco Employee
Cisco Employee

Please contact TAC for support on this.

View solution in original post

1 Reply 1

howon
Cisco Employee
Cisco Employee

Please contact TAC for support on this.