06-29-2018 09:38 AM
Hello ISE Team,
My customer would like to setup a ISE server in their lab environment.
During the install of the 90 evaluation:
They are getting:
***** checking for supported platform
***** ERROR: UNSUPPORTED HARDWARE DETECTED!
***** Cisco UDI (Unique Device Identifier) not found on this appliance.
***** Exiting Installation..
This is the current environment (clean install):
@Z10PE-D16-WS:~/Downloads$ cat /etc/*release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04 LTS"
NAME="Ubuntu"
VERSION="18.04 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
KVM
@Z10PE-D16-WS:~/Downloads$ /usr/bin/qemu-system-x86_64 --version
QEMU emulator version 2.11.1(Debian 1:2.11+dfsg-1ubuntu7.4)
Copyright (c) 2003-2017 Fabrice Bellard and the QEMU Project developers
Researching this I found many thread and cases telling the customer to modify the BIOS of the VM however, this appears to be for either VMWare or openstack. Customer is running ubuntu/KVM only.
They deployed the VM using the KVM gui.
Any guidance is greatly appreciated.
--
Best Regards,
Hamam Ismail
Solved! Go to Solution.
06-29-2018 10:22 AM
ISE 2.4 Supported Virtual Environments says, our teams vetted for KVM on RHEL 7.0 and Ubuntu 14.04 LTS. So, no official support beyond those two hosting OS.
If you still want to try, please see Cisco ISE 2.2 on Ubuntu 16.10 KVM.
06-29-2018 10:22 AM
ISE 2.4 Supported Virtual Environments says, our teams vetted for KVM on RHEL 7.0 and Ubuntu 14.04 LTS. So, no official support beyond those two hosting OS.
If you still want to try, please see Cisco ISE 2.2 on Ubuntu 16.10 KVM.
06-29-2018 10:36 AM
this is a public forum, i removed cusotmer info
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