ISE 3.2 Upgrade - Error loading Certificates

[andrewswanson]

Hi

I recently upgraded from ISE 2.7 patch 7 to ISE 3.2 patch (full upgrade workflow).

Deployment is 5 node: 2 PAN and 3 PSN. Since the upgrade, I can't access the System Certificates of the other nodes in the deployment from the PAN (secondary PAN and 3 PSNs are affected).

When I click on one of the other nodes I get the error:

Error loading certificates. Node not reachable at this time. Try again later.

Nodes are operating fine and I've tried resyncing but problem persists. I came across the bug below but this doesn't seem to apply

https://quickview.cloudapps.cisco.com/quickview/bug/CSCus49148

Has anyone else come across this?

Thanks
Andy

[ahollifield]

Try clearing your cache or opening in an in-private window.  Due to the many UI layout changes between 2.7 and 3.2, browsers won't display the contents properly due to caching elements from the 2.7 UI.  

[andrewswanson]

Thanks for the reply. I've tried all that with 3 different browsers. Will look at rebooting PAN later today.

Andy

[andrewswanson · Accepted solution]

Reload of primary pan resolved the issue - I can now access the System Certificates on all nodes in the deployment

Andy

[Gabriel HM]

Hello, clear cache of the navegator for the solution of the problema.