ISE license upgrade from Essential to Premier

[Eman.Bakri]

Dears,

I have ISE hardware appliances already installed with ISE Essential license, I want to upgrade my license from Essential to Premier before the current license expiration date. which part number must use  for this upgrade?

As I think ISE-P-LIC part number is used to purchase new license not to upgrade exiting one.

Thanks.

[Marcelo Morais]

Hi @Eman.Bakri ,

 if I understand correctly, you would like to change your entire Essential License to Premier License.

 Essential License is licensed on a Subscription basis (1, 3 and 5 years) and existing Subscriptions may be changed during the term of the Subscription. Changes may be made to products and/or quantities ordered.

Please:

1st take a look at Change Subscription Job Aid.

2nd Contact your AM (Account Manager)

Hope this helps !!!

[Eman.Bakri]

Thanks for your quick reply. this is very helpful.

I have one more question. I checked the document you shared about change subscription. but when i login to the account that ISE registered on it, I did not found the product in the estimation of Cloud/SaaS subscriptions. could you advice me please?

Is this option of CCW in end user account or in Account manager/Partner account?

Thanks. 

[ahollifield]

There is no upgrade SKU.  As @Marcelo Morais said work with your Cisco Partner and Cisco Account team.

[Eman.Bakri]

Many thanks for help. 

[thomas · Accepted solution]

I chatted with the ISE Product Manager for Licensing and it was recommended to follow the process for Subscription Change as described in the Change Subscription Job Aid