ISE MDM integration with BES 12.5 not working with seperate Admin/PSN

[rdhawale1]

I am running into a issue where by the MDM integration with ISE is working in the Lab but not in Production. Trying to troubleshoot.

ISE 1.4 Patch 6 and BES 12.5

The only difference between Lab and Prod is , Lab is both Admin/PSN and Prod has it separated.

TCP dump shows nothing leaving the PSN.

[thomas · Accepted solution]

Call TAC for troubleshooting.

Especially if it works in your lab and not production.  8-)

For any potential firewall issues, see the ISE Ports Reference inside the ISE 1.4 Installation Guide.

[rdhawale1]

Well the lab had Patch 8. TAC pointed out that it was a fix in Patch 8. We are going to 2.1 anyway so will defer.