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ISE PIC Backups Failing [v. 2.7]

Brian Allen
Level 1
Level 1

I am getting the following error on our weekly configuration backups:

ISE INDEXING ENGINE BACKUP FAILED : Errors in ADE.log. Backup terminated

When viewing the ADE.log, I find the following associated errors:

2022-09-24T00:03:10.946147-04:00 ISE01DL root: error:[backup-restore:backup:isecfgbackup.sh] Following errors occurred when running command curl -m 600 -sS -k -XGET 'https://localhost:9200/ise/nad/_search?scroll=5m&pretty' -d ' {"size": 10000, "query": {"match_all": {}  }}'

2022-09-24T00:03:10.977412-04:00 ISE01DL root: info:[backup-restore:backup:isecfgbackup.sh] curl: (7) Failed connect to localhost:9200; Connection refused

When looking through community posts regarding a similar error, it shows a possible workaround using the application config ise command and executing [20] Reset Context Visibility. The result of this fails.

We are running PIC version 2.7.0.356, patch 6. This is not a full ISE build.

Any help is greatly appreciated.

1 Accepted Solution

Accepted Solutions

Charlie Moreton
Cisco Employee
Cisco Employee

My recommendation is to call TAC

View solution in original post

1 Reply 1

Charlie Moreton
Cisco Employee
Cisco Employee

My recommendation is to call TAC