09-29-2016 11:07 PM
My CU (100K Base Licenses) has a number of PSNs (16) distributed between two geographically dispersed data centres. They are front ending them with Loadbalancers. Since their upgrade to ISE 2.1 they have experienced some of their PSNs going into an inconsistent state which shows up as either a slow login for their users or being thrown into Internet only. A simple reboot of the PSN appears to correct everything.
The customer is asking the following questions:
Solved! Go to Solution.
10-03-2016 10:39 AM
Marc,
This is not expected behavior. I recommend the customer open up a TAC case so that the deployment can be examined to determine why a reboot is necessary.
Regards,
-Tim
10-03-2016 10:39 AM
Marc,
This is not expected behavior. I recommend the customer open up a TAC case so that the deployment can be examined to determine why a reboot is necessary.
Regards,
-Tim
10-03-2016 12:22 PM
Thanks Tim,
I anticipated your response. thanks for confirming.
On a side (but similar) note, are you aware of any way to automate the reboot of the PSN? Just wondering...
Thanks again Tim.
Regards,
Marc
10-03-2016 12:28 PM
Marc,
The only thing I can think of is to write a script that would SSH to the PSN issue one or more of the following commands:
To reboot the entire server:
reload
yes
yes
To restart the application server:
application stop ise
application start ise
Regards,
-Tim
10-03-2016 01:28 PM
Perfect! Thanks Tim.
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