ISE smart license secondary PAN UDI

[JESSICA Walsh]

Does anyone know how to update the secondary PAN UDI in smart licensing? I deregistered the secondary  node, updated smart licensing, added the node back as a secondary, updated smart licensing again and it's still has the serial of the old primary machine as the secondary UDI. New stuff is 3615s.

[Sathiyanarayanan Ravindran · Accepted solution]

Hi @JESSICA Walsh,

Try to register the Primary PAN again with the token generated for smart licensing registration.

Also check the last reporting time of the product instance on the software.cisco.com portal.

[Ihsan Al Faili]

I think this problem happened because you've added the second PAN after you licensed your ISE Group with first PAN. 

I had same issue and to fix it you have do the following:

1) Deregister CISCO Smart Licensing.

2) Generated new Registration token.

3) Register it again with new token.

Thanks!