Today we have deployed guest wireless to all of our facilities using ISE - Sponsor Portal. Our steps are as followed:
1.) User connects their device to our guest SSID. They are presented with a username and password, which they do not have yet.
2.) They click on the hyperlink that says, "Register for guest access"
3.) The Visitor has to fill out the following:
First Name*
Last Name*
Email address*
Phone Number
Company*
Time Zone*(provided drop down list)
Person being visited (email) Not your own*
Reason for visit
Then they click register
4.) An email is then sent to the person's e-mail that the visitor stated above.
5.) Employee receives the e-mail and either accepts or denies. If accepted, the employee is re-directed to our company Sponsor Portal page requesting the employee's LAN credentials to approve.
6.) Then the visitor recieves their username and password to their e-mail account.
Here is where I need help. All of our sites are using this system, except for our WHQ. Our executive staff is not going to want to allow or deny visitors as they arrive, they are going to want their AA (administrative assistance) to handle that for them. Is there a way in ISE to re-direct the Guest Approval Request e-mail to go to the administrative staff instead of the Executive member, without the visitor specifying that it must go to the AA?
