ISE upgrade issue 1.4 to 2.0

[pemasirid]

Hi,

I was trying to upgrade ISE 1.4 (with patch 3) to ISE 2.0, I have downloaded the file from Cisco.com and copied to ISE disk:, however when it trying to unbundle the application (when we give the command "application upgrade prepare ise-upgradebundle-1.3.x-and-1.4.x-to-2.0.0.306.x86_64.tar.gz upgrade" it giving the error saying "% Unable to unbundle the package. It should be in tar.gz file format". the file downloaded is the same as it tried however I could see that hash value of MD5 was not the same where ISE was showing but when I verified the MD5 hash with the file I downloaded from Cisco.com is the same (mathching).

Here is the file I tried copied to the ISE - copy ftp://10.102.1.96/ise-upgradebundle-1.3.x-and-1.4.x-to-2.0.0.306.x86_64.tar.gz disk:\

Here its showing under repository name upgrade:

xxxxx/admin# show repository upgrade
ise-patchbundle-1.2.1.198-Auto6-131239.x86_64.tar.gz
ise-patchbundle-1.3.0.876-Auto2-130070.x86_64.gz
ise-patchbundle-1.4.0.253-Patch3-141133.x86_64.gz
ise-upgradebundle-1.3.x-and-1.4.x-to-2.0.0.306.x86_64.tar.gz

Here is the error I am getting when trying to uncompressed by ISE;

xxxxx/admin# application upgrade prepare ise-upgradebundle-1.3.x-and-1.4.x-to-2.0.0.306.x86_64.tar.gz upgrade

Getting bundle to local machine...
md5: e4409b1b8ee3cdf134f985f3a776077f
sha256: 6084f5809d162cf694d76e93c982d691e5f7c95015c37cf739a4beaa7c6c94b8
% Please confirm above crypto hash matches what is posted on Cisco download site.
% Continue? Y/N [Y] ? Y
Unbundling Application Package...
% Unable to unbundle the package. It should be in tar.gz file format

Can someone please advise what is going wrong here or has anyone experienced this error.?

thanks in advance

[nspasov]

I had the same issue. Try:

1. Renaming the file and remove the .tar just .gz:

ise-upgradebundle-1.3.x-and-1.4.x-to-2.0.0.306.x86_64.gz

2. Try re-downloading the file

Thank you for rating helpful posts!

[jkuehl]

check to make sure that you have enough free space to run the upgrade bundle.

[pemasirid]

Hi All, For me it worked when I tried using sftp only. If you try ftp you will face this issue, could be some hashing/integrity error on file while copying ftp or some other method than sftp, but really not sure..

[Bas van Delft]

Hi,

Encountering the same issue here.

- Hashes inconsistent

- filename not including .tar.

- error message "Unable the unbundle, it should be in tar.gz format.

Any luck with tackling this issue?

[Bas van Delft]

Solution: make sure the file is being copied fully.

The file I sent seemed to transfer successfully, but in the end it did not, the file size was only 1.2Gb. I did not receive errors along the way and assumed file transfer was successful. 

I tried using ftp via windows explorer instead of ftp via 3comdaemon and it worked. 

[Jatin Katyal]

So I have seen this issue twice, the error you are seeing is slightly misleading as the extension is correct - Internal defect. Also I read that when you downloaded the file, the MD5 checksum was correct however while transferring the file via FTP it got changed. This seems to little buggy behavior and I guess we need to raise. However for time being, try SFTP server to transfer the file to ISE local Disk.

~ Jatin

[nohfendi1]

Hello

The problem appears if directory in ftp server separate by space, I got changed it and work.

example : FTP SERVER change to FTP_Server


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