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Pop-up: Plus license expiring in 19 days, After renewal

Hello Guys,

After our renewal for Cisco ISE Base license and Plus support, we still have a Pop-up: Plus license expiring in 19 days.

Any actions needs to be done?

 

Best Regards,

2 Replies 2

Colby LeMaire
VIP Alumni
VIP Alumni

Are you using Smart Licensing or traditional?  If traditional, you need to upload the new license file and then you can remove the expiring/expired licenses.  For Smart Licensing, make sure the new licenses were assigned to your Smart account and are also put into the proper virtual account.

hslai
Cisco Employee
Cisco Employee

In case of Smart Licensing, that would be expected.

Even with CSCvk59357 resolved in ISE 2.2 Patch 13, 2.3 Patch 6, 2.4 Patch 6, and 2.6+, we will still see the pop-up but the newer messages should be more clearer and indicate the out-of-compliant a while ago.