"NFS Location could not be mounted"

[kostasthedelegate]

Hello, 

I encountered a problem with ISE 2.3

I had a few schedules (backup and reports).

One of the reports was successfully exported to the NFS Repository.

Then the backup was not able to be written. 

Here is the mail I get 

Scheduled report export failed. Unable to copy the exported file to repository. Server=xxxxx; Copying exported Purge backup  file to repository failed. back up file name: '/xx/xx/xx/xx/xx.tar.gpg'; Repository Name: 'xxxx'.

I tried to validate the repository but I get the error 

"Repository validation failed due to error - NFS location could not be mounted. Verify configuration"

The thing is that nothing changed. This happened during the weekend at late hours. 

I added another NFS repository but the export of reports failed again. 

The show repository, while I had the debug open showed some files but in the end, I get 

% Internal error during command execution

Also, I tried erasing some files according to bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs51519/?rfs=iqvred

The behavior is the same

Any ideas?

Is there any service related to the repository? Could I restart it?

Thanks and regards, 

Konstantinos

[yogesh2009]

Reboot the ISE. I am sure it will start working again

[kostasthedelegate]

Well I did but no luck

[yogesh2009]

Are you able to mount this nfs from somewhere else?

What do you see in pcap?

Try recreating the repo.

Which ise you rebooted? PAN or some other node? How big is the deployment? Let me know the personas

[sebastien.lagueux]

Hi

I have the same problem. Did you found a solution?

Thank

[Greg Gibbs]

The issue could be related to this bug - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv43383

[kostasthedelegate]

If I remember correctly it was sth with the repository 

It was full or it had many files 

Try emptying it 

[thomas · Accepted solution]

This thread has been going for a while. Probably best to call TAC for troubleshooting.