09-17-2018 06:52 AM
I have successfully moved licenses into my Smart Account and have been able to create the token to apply to my ISE 2.4 deployment. However, I have been trying for 3+ days to get it to successfully register. Enabling Smart Licensing registration goes through in a few seconds. However, applying the token and using Direct HTTPS connection - it fails to connect, and has since last Friday morning. Is the Smart registration web sire broken?
09-17-2018 07:40 AM
Are you sure your ISE admin nodes have access to the Internet? There is no proxy/web auth in the way?
09-17-2018 07:40 AM
As a double check is your profiler feed service working? That also requires Internet access.
09-17-2018 08:47 AM
Test Result - Success
09-17-2018 09:15 AM
09-17-2018 09:26 AM
Odd - I didn't mark that solved. I will open a TAC case, of course - but no answer for this as of yet.
09-17-2018 09:37 AM
09-17-2018 03:54 PM
Smart Licensing also requires ISE's Smart Call Home feature to work. It might be worth running a tcpdump on the PAN to see whether you establish a TCP connection to that site (I forget what it is - I don't think it's tools.cisco.com ... it's another site).
Let us know how you get on - I have had endless hassles with this and it would be nice if it worked as intended.
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