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SNS-3415-K9 : Hardware appliance console login password reset

We have brought a hardware appliance for Small Secure Network Server for ISE  NAC  & ACS Applications: SNS-3415-K9. After initial configuration, we forgot the IP and Password that appliance. I have console access to the server, but I can't login as I have forgot password.

I have CIMC access but I haven't got any clue to resetting password in login through console.

Please help me.

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Enthusiast

You will need to boot using the installation media for the product that you're running (ACS or ISE). Once you booted, you will be presented with a list of options, one of which is to reset the password for the admin user.

Javier Henderson

Cisco Systems

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Enthusiast

You will need to boot using the installation media for the product that you're running (ACS or ISE). Once you booted, you will be presented with a list of options, one of which is to reset the password for the admin user.

Javier Henderson

Cisco Systems

View solution in original post

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Hi Javier,

Thank you for your reply.

Can you suggest me how can I download the installation media for ACS. I am in a bit confusied here, which iso file would serve the purpose here. can you share me the link for that. I have valid contract for the product.

Thank you again.

Manir

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Manir,


Do you know what version of ACS you have installed on the appliance?

Javier Henderson

Cisco Systems

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Hi Javier,

I can't recall. But I want to install the Latest version. Actually when I rebooted the appliance, I saw it was booting from OS name ADE-OS-2.0.

I am also confused here. What is ADE-OS doing here? Can you please clarify me.

Please check attachment.

Manir

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ADE-OS is the operating system that ACS (as well as ISE and others) runs on. Basically a linux based os with a ios like shell.