My customer is working on a TACACS project and is encountering the issue below. Any experience with the error below and what might would cause it?
Shane, my contact number is below. The basic issue is that we can’t successfully make REST calls to the API from our Tools Pod. I get a 500 error:
curl -I -k -H "Authorization: Basic blahblahblah=" https://98.8.169.22/Rest/Identity/User/name/p2725398
HTTP/1.1 500 Internal Server Error
Content-Type: text/html;charset=utf-8
Content-Length: 1423
Date: Tue, 18 Dec 2018 19:29:47 GMT
Connection: close
Server:
However, the same query works fine from my desk. Generally, I would diagnose a 500 error by examining the web logs for my service but I don’t know how that works with TACACS. Just looking for someone to help investigate what’s going on. This REST service will be part of our pre-check process for migrating to the new TACACS so having it broken is blocking that project.
