Unable to make backup in ACS5.1

[rudenko.alexander]

Hello,

When I'm trying to make backup in ACS5.1(in log collector node) it gives me the following error:

FullBackupOnDemand-Job     Incremental Backup Utility     System     Wed Jul 13 16:50:23 EEST 2011     Incremental Backup Failed: CARS_APP_BACKUP_FAILED : -404 : Application backup error     Failed

I did it via Monitoring Configuration -> System Operation -> Removal and Backup and then "Backup now" bottom.

I tried to restart ACS services through cli (application stop/start) and different repositories (ftp, tftp) but without succes.

I'll be very appreciate if someone can point to my fault and what I've missed.

Regards,

[Jeffrey Jones]

same issue on 5.3, has anyone discovered the issue and how to resolve this..

[camejia]

Hello Jeffrey,

Do you have an ACS 1120/1121 Appliance or do you have the ACS application installed on a VMWare?

Regards.

[Jeffrey Jones]

the 1121 appliance

Date: Tue, 31 Jan 2012 16:37:21 -0700

From: supportforums-donotreply@jivesoftware.com

To: jjonessec@eaglecoreinc.com

Subject: - Re: Unable to make backup in ACS5.1

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Re: Unable to make backup in ACS5.1 created by Carlos Mejia in AAA, Identity and NAC - View the full discussion

Hello Jeffrey,

Do you have an ACS 1120/1121 Appliance or do you have the ACS application installed on a VMWare?

Regards.

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[camejia]

Hello Jeffrey,

Can you access you ACS SE CLI and share a "show tech" and "show disks" output?

Regards.

[drouleau]

I have the same problem on ACS 5.2 applicance but, this problem only started after a system restore last week.  Attached is the chow tech

Show disk says there is  plenty of space, only 4% used.   I get the same error as above stated.

[lassebjoern]

Hi - I'm seing the same issue on 5.3 - Did you ever resolve this?

[d1pol01978]

Hi,

I'm having the same issue but known reason:

Try executing:

     sh logging application acs | include backup

from CLI

In my case it resulted in finding this (amongs other lines)

     % Error: Insufficient disk space to perform full backup.

regards

kris

[drouleau]

I was able to resolve that Issue with TAC.

We run dual failover appliances. I moved the logging to the secondary and issue was resolved.