Hello team.
We tryed to update ISE 2.2 to 2.3 and got such error:
UPGRADE STEP 1: Running ISE configuration database schema upgrade...
- Running db sanity to check and fix if any index corruption
- Auto Upgrading Schema for UPS Model
- Upgrading Schema completed for UPS Model
UPGRADE STEP 2: Running ISE configuration data upgrade...
- Data upgrade step 1/18, UPSUpgradeHandler(2.3.0.100)... .Failed.
% Error: ISE Global data upgrade failed!
After, we installed 2.3 from stratch version and tryed to restore configuration backup from ise 2.2 but still same error
Logs from dbupgrade-data-global-.log
Retrived the data from Handlercom.cisco.cpm.ups.upgrade.impl.PolicyUpgradeHandler]
com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: java.lang.NullPointerException
at com.cisco.cpm.ups.upgrade.UpgradeHandler.exportAndImport(UpgradeHandler.java:41)
at com.cisco.cpm.ups.upgrade.UpgradeHandler.execUpgrade(UpgradeHandler.java:29)
at com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler.upgrade(UPSUpgradeHandler.java:151)
at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.UpgradeServices(UpgradeServiceRegistrar.java:132)
at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.main(UpgradeServiceRegistrar.java:185)
Caused by: java.lang.NullPointerException
at com.cisco.cpm.policy.configuration.upgrade.builder.AbstractUpgradePolicyDataBuilder.buildAuthenticationRuleResultDataForOuterDefaultRule(AbstractUpgradePolicyDataBuilder.java:284)
at com.cisco.cpm.policy.configuration.upgrade.builder.AbstractUpgradePolicyDataBuilder.buildAuthenticationInnerRules(AbstractUpgradePolicyDataBuilder.java:182)
at com.cisco.cpm.policy.configuration.upgrade.builder.UpgradePolicyDataBuilderRadius.buildUpgradeData(UpgradePolicyDataBuilderRadius.java:99)
at com.cisco.cpm.policy.configuration.upgrade.PolicyUpgrade.upgradeLegacySetRadius(PolicyUpgrade.java:394)
at com.cisco.cpm.policy.configuration.upgrade.PolicyUpgrade.upgradeLegacySet(PolicyUpgrade.java:337)
at com.cisco.cpm.policy.configuration.upgrade.PolicyUpgrade.upgradeLegacySets(PolicyUpgrade.java:213)
at com.cisco.cpm.ups.upgrade.impl.PolicyUpgradeHandler.importData(PolicyUpgradeHandler.java:67)
at com.cisco.cpm.ups.upgrade.UpgradeHandler.exportAndImport(UpgradeHandler.java:38)
... 4 more
Error while applying changes in version: 2.3.0.100 class: com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler
com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: Failed to upgrade to version 2.3.0.100: java.lang.NullPointerException
at com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler.upgrade(UPSUpgradeHandler.java:159)
at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.UpgradeServices(UpgradeServiceRegistrar.java:132)
at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.main(UpgradeServiceRegistrar.java:185)
ERROR! isedataupgrade.sh FAILED. ISE GLOBAL DATA UPGRADE FAILED
What is the reason?
