Upgrading ISE 2.7 to 3.1

[jimmy10]

Hi,

I have tried to upgrade ISE from 2.7 to 3.1, but when I do my Meraki APs can no longer connect to Radius. When I roll them back again everything works fine.

Have I missed a step? Has anyone else had this issue?

[balaji.bandi · Accepted solution]

Did you able to capture the live logs when you having issue?

[jimmy10]

Hi,

I will be doing the update remotely out of hours, so there probably won't be any Radius logs to look at.

Is there any other testing/troubleshooting that I can rely on?

[balaji.bandi]

but when I do my Meraki APs can no longer connect to Radius

When you are in this situation, I am sure the request comes to ISE, and failing what reason?

[thomas]

"... no longer connects to RADIUS" is not an actual error, log or anything specific that we can help with.

Please see How to Ask The Community for Help or call TAC.