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faizan.khan
Beginner

User Login issue Cisco ISE 2.1.0.474

User logs in to wireless network with correct(verified) AD credentails ISE throws "invalid password"
Checking through ISE guest logs I notice following error logged.

2018-09-18 08:34:41,331 ERROR [http-bio-172.16.113.45-8443-exec-4331][] guestaccess.flowmanager.step.guest.CredentialStepExecutor -:ex-tieto-tvanderhaar:- User (ex-tieto-tvanderhaar) login failed
2018-09-18 08:34:41,331 ERROR [http-bio-172.16.113.45-8443-exec-4331][] cpm.guestaccess.auth.authentication.NAAuthResultProcessor -:ex-tieto-tvanderhaar:- Can not find the authStoreGUID in the authenticated authentication Result!!

AD diagnostics done on ISE no problems found!

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hslai
Cisco Employee

This might be CSCuy19991. Likely we need engage Cisco TAC to dig into the debug logs and troubleshoot further.

View solution in original post

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hslai
Cisco Employee

This might be CSCuy19991. Likely we need engage Cisco TAC to dig into the debug logs and troubleshoot further.

View solution in original post

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