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User Login issue Cisco ISE 2.1.0.474

faizan.khan
Beginner
Beginner

User logs in to wireless network with correct(verified) AD credentails ISE throws "invalid password"
Checking through ISE guest logs I notice following error logged.

2018-09-18 08:34:41,331 ERROR [http-bio-172.16.113.45-8443-exec-4331][] guestaccess.flowmanager.step.guest.CredentialStepExecutor -:ex-tieto-tvanderhaar:- User (ex-tieto-tvanderhaar) login failed
2018-09-18 08:34:41,331 ERROR [http-bio-172.16.113.45-8443-exec-4331][] cpm.guestaccess.auth.authentication.NAAuthResultProcessor -:ex-tieto-tvanderhaar:- Can not find the authStoreGUID in the authenticated authentication Result!!

AD diagnostics done on ISE no problems found!

1 Accepted Solution

Accepted Solutions

hslai
Cisco Employee
Cisco Employee

This might be CSCuy19991. Likely we need engage Cisco TAC to dig into the debug logs and troubleshoot further.

View solution in original post

1 Reply 1

hslai
Cisco Employee
Cisco Employee

This might be CSCuy19991. Likely we need engage Cisco TAC to dig into the debug logs and troubleshoot further.

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