Would like to upgrade to ACS 3.3

[ggladney]

I would like to upgrade my ACS software 3.3.2. I have the distribution but according to the release notes I need to be at 3.0.4, and my software is at 3.0.1. I looked on the WEB for earlier version but didn't see it. Don't know what happened to the earlier versions. Can someone tell how I can obtain an imtermediate version so I can upgrade my software to 3.3.2 or is the release notes in error.

Thanks,

Gary

[sstudsdahl]

Gary,

If you have your ACS software covered under a SMARTNet maintenance contract, you can go to http://www.cisco.com/upgrade where you can enter your contract number and request a copy to upgrade to version 3.0.4. If you don't have the support contract, I would expect the reseller that you work through will be able to help you out with the upgrade to 3.0.4 as part of the upgrade package to 3.3.2.

HTH

Steve

[ggladney]

Steve,

Do you if it's a fact that I have to install 3.0.4 first?

Thanks,

Gary

[sstudsdahl]

Gary,

I can not say with certainty if you have to upgrade to version 3.0.4 first, but since the release notes make that statement I would tend to believe that it is a hard requirement. I believe in that past I have run into an issue such as this and was told the reason for the interim upgrade process was a change in the format of the ACS database that the interim upgrade version made.

Your reseller should be able to answer this with certainty, but I expect the answer will be that you have to do the interim upgrade.

Steve