Introduction
%SYS-3-SYS_LCPERR3:Module X: Fatal exception occurred in Cisco Catalyst 6000 Series Switches, WS-X6348-RJ45 module reset.
Core issue
The %SYS-3-SYS_LCPERR3:Module X: Fatal exception occurred error message appears in Cisco Catalyst 6000 switches, and the WS-X6348-RJ45 module resets
Under rare conditions, some cards can reset when a link rapidly flaps. The %SYS-3-SYS_LCPERR3:Module X: Fatal exception occurred error message appears only if the link must go from down to up to down within 300ms.
Description
SYS-3-SYS_LCPERR3:Module X: Fatal exception occurred - CSCed17719
This DDTS affects the following cards:
- WS-6248-RJ45
- WS-6248-TEL
- WS-6348-RJ45
- WS-6348-RJ21
- WS-6148-RJ45
- WS-6148-RJ21
- WS-6348-100FX
- WS-X6224-100FX-MT
- WS-X6324-100FX-SM
- WS-X6324-100FX-MM
Under rare conditions, these cards may reset when a link is rapidly flapping.
The link must go from down to up to down within 300ms. This bug affects all releases of CatOS and IOS software.
Workaround:
Disable the rapidly flapping port, or remedy the root cause of the link flap.
Resolution
As a workaround to this problem, disable the port using shutdown command that flaps rapidly. Alternatively, resolve the root cause of the link flap.
Known Fixed Releases:
- 12.1(13)E14
- 6.4(5.11)X
- 6.4(8.9)
- 8.2(0.58)TFW4
- 8.4(0.14)COC
For further assistance and support, open a service request with Cisco Technical Assistance Center (TAC).
Reference
Download software for Cisco Catalyst 6000 Series Switches
