cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1191
Views
15
Helpful
7
Replies

3650 switch crash error

baselzind
Level 6
Level 6

please can someone help me. I moved the switch to a new location then when I booted it up it crashed then afterward it booted normally and showed this below error? how do I prevent this from happening again?

 

Uptime for this control processor is 30 minutes

System returned to ROM by Critical process fed fault on fp_0_0 (rc=139)

System image file is "flash:packages.conf"

Last reload reason: Critical process fed fault on fp_0_0 (rc=139)

 

 

7 Replies 7

Hi

 Which version does this switch have?  This can easily be a Bug. Take a look here:

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvu35094 

Im using Version 16.12.5 , there is no workaround for the bug

balaji.bandi
Hall of Fame
Hall of Fame

what is the version of code running, there may be bugs around ...

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Im using Version 16.12.5

Leo Laohoo
Hall of Fame
Hall of Fame

What firmware is the switch running on? 
It could either be CSCvu84365 or CSCvu35094.

my Version 16.12.5

marce1000
VIP
VIP

 

 - You may . for instance,  connect (SSH)  to the device with : https://cway.cisco.com/cli/ , on the right you can then use the Crashinfo Analyzer and on the left you can also use System Diagnostics.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: