3750 48-P-S showing bad power supply

[joshipiyush]

Hello,

I am seeing bad power supply on one of the stack 3750 switches. Please can someone confirm what needs to be done. I did check the BUG information and the version is upto date. Please see at the bottom

#sh env all
FAN 1 is OK
FAN 2 is OK
FAN PS-1 is OK
FAN PS-2 is NOT INITIALIZED
SYSTEM TEMPERATURE is OK
System Temperature Value: 19 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 46 Degree Celsius
Red Threshold : 60 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts--- ------------------ ---------- --------------- ------- ------- -----
1A C3KX-PWR-715WAC DTN1602K0J5 OK Good Good 715/0
1B C3KX-PWR-715WAC DTN1629K3AJ OK Good Good 715/0
2A C3KX-PWR-715WAC DTN1629K3AV OK Good Good 715/0
2B C3KX-PWR-715WAC DTN1602K0HA No Input Power Bad N/A 715/0

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
1 54 WS-C3750X-48P 15.0(2)SE9 C3750E-UNIVERSALK9-M
* 2 54 WS-C3750X-48P 15.0(2)SE9 C3750E-UNIVERSALK9-M

Feb 2 13:58:28.108 UTC: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Feb 2 14:04:01.554 UTC: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
Feb 2 14:09:33.432 UTC: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding

Model number : WS-C3750X-48P-S

Further Problem Description:
A similar problem occurs with SNMP traps that is noted in CSCui31295. That defect is resolved in 15.0(2)SE5 and later.

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Details

Last Modified:

Jan 2,2021

Status:

Fixed

Severity:

2 Severe

Product:

(1)

Cisco Catalyst 3750-X Series Switches

Known Affected Releases:

(2)

15.0(2.0.80)SE

15.0(9.8)EMP

Known Fixed Releases:

(11)

15.2(4.0.64a)E

15.2(4.0)ST

15.2(1.27)PSR

15.2(1.26)PSR

15.2(1.25)PSR

15.2(1.24)PSR

15.2(1.1)EY

15.2(1)EX0.44

15.0(2)SE2

15.0(2)EZ

[Leo Laohoo]

First step is a visual inspection to determine if this is a false alarm or not.

[joshipiyush]

Hello Leo,

yes i have asked onsite engineer to visit the site and check the power cables.

i will post here the results

Regards

Piyush

[marce1000]

 - Basically what should be checked is the green power led indicator on both power supplies  of the switch.

 M.

[joshipiyush]

thank you, I will ask the person onsite to confirm that.