05-08-2013 12:03 PM
I just installed PI 1.3 and have a couple of 3850's that were discovered. One of them is fine and one of them is managed with warnings as follows:
Collection Status Details
Collection Status : Failed feature(s)
feature_cdp | SNMP request timed out |
I have compared the configurations or both switches and the switch shows the correct CDP neighbors. How would I go about troubleshooting and fixing this?
Thanks, Karl
05-08-2013 11:03 PM
If you,re sure SNMP is correct as far as the community string and version, please try increasing the SNMP polling parameters---
05-09-2013 08:27 AM
Hey Rob, I increased the timeout to 6 seconds but as I suspected, that didn't fix the issue. In fact the other 3850 is now reporting the same issue although I can still see neighbors when I look at the 360 view. One is running 03.02.00SE and the other is 03.02.01SE so I suspect it's an issue with the IOS. Let me know if you have any other ideas as this is the lastest software available.
Thanks, Karl
03-07-2014 09:33 AM
Not to be a thread necromancer, but we had a similar issue.
There ended up being an ACL on the device we had to add the CPI server to.
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