10-26-2010 10:46 PM
We are facing problem with ANI Server which status is showing down. If we manualy restart then its coming up but after few minutes again getting down
the Properties files are attached . Kindly suggest.
ANI .LOg-backup is as follows--
2010/10/27 16:21:27 main ani ERROR ServiceModule: Failed to instantiate com.cisco.nm.ani.server.dfmpoller.NoServiceModule
2010/10/27 16:21:27 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 21514757]
2010/10/27 16:21:27 main ani MESSAGE PartialSMFCommit: Partial Commit is enabled for DataCollection
2010/10/27 16:21:27 main ani ERROR SMFFactoryLoader: java.lang.NullPointerException
2010/10/27 16:21:27 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Error accessing devices--root path null, packageName com.cisco.nm.ani.server.devices
Solved! Go to Solution.
10-26-2010 11:56 PM
as it seems the first ANIServer.properties file you posted was the .orig one, the second has commented out line 193 where the DEVICESROOT parameter is set. Stop dmgtd (in a DOS box enter "net stop crmdmgtd" ) when it is stopped, make a backup of the current ANIServer.properties file, then uncomment this line (remove the #) and restart dmgtd (net start crmdmgtd). Wait for 30 mins and see if it is working.
I have attached your file with this change.
10-26-2010 10:49 PM
10-26-2010 11:56 PM
as it seems the first ANIServer.properties file you posted was the .orig one, the second has commented out line 193 where the DEVICESROOT parameter is set. Stop dmgtd (in a DOS box enter "net stop crmdmgtd" ) when it is stopped, make a backup of the current ANIServer.properties file, then uncomment this line (remove the #) and restart dmgtd (net start crmdmgtd). Wait for 30 mins and see if it is working.
I have attached your file with this change.
10-27-2010 03:39 AM
Thanks A lot its working now
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