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Beginner

ASA 5510, 404 Not Found on ASDM

Hello. I have a Cisco 5510 FW that I am unable to access the ASDM on. I'm new to this company so I'm trying to figure out what is what and what is accessible. At first I wasn't able to get anything to come up when going to the IP address in a browser, but after enabling HTTP and allowing my subnet access to HTTP I get a certificate prompt.

From there, I receive the following:

404 Not Found

The requested URL /admin/public/index.html was not found on this server.

 

Below is my ASDM image as well as a show ver from the FW:

FIREWALL-ASA# show asdm image
Device Manager image file, disk0:/asdm-625.bin
FIREWALL-ASA#
FIREWALL-ASA#
FIREWALL-ASA# show ver

Cisco Adaptive Security Appliance Software Version 8.2(2)

Compiled on Mon 11-Jan-10 14:19 by builders
System image file is "disk0:/asa822-k8.bin"
Config file at boot was "startup-config"

FIREWALL-ASA up 16 days 0 hours

Hardware:   ASA5510, 1024 MB RAM, CPU Pentium 4 Celeron 1600 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash Firmware Hub @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CN1000-MC-BOOT-2.00
                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
 0: Ext: Ethernet0/0         : address is 5475.d0d4.7758, irq 9
 1: Ext: Ethernet0/1         : address is 5475.d0d4.7759, irq 9
 2: Ext: Ethernet0/2         : address is 5475.d0d4.775a, irq 9
 3: Ext: Ethernet0/3         : address is 5475.d0d4.775b, irq 9
 4: Ext: Management0/0       : address is 5475.d0d4.7757, irq 11
 5: Int: Not used            : irq 11
 6: Int: Not used            : irq 5

Licensed features for this platform:
Maximum Physical Interfaces    : Unlimited
Maximum VLANs                  : 50
Inside Hosts                   : Unlimited
Failover                       : Disabled
VPN-DES                        : Enabled
VPN-3DES-AES                   : Enabled
Security Contexts              : 0
GTP/GPRS                       : Disabled
SSL VPN Peers                  : 2
Total VPN Peers                : 250
Shared License                 : Disabled
AnyConnect for Mobile          : Disabled
AnyConnect for Cisco VPN Phone : Disabled
AnyConnect Essentials          : Disabled
Advanced Endpoint Assessment   : Disabled
UC Phone Proxy Sessions        : 2
Total UC Proxy Sessions        : 2
Botnet Traffic Filter          : Disabled

This platform has a Base license.

Serial Number: xxxxxxxxxxxx
Running Activation Key: 0xbd3ff55d 0x98c0d6bd 0xfcb14dbc 0x82bc8858 0xc61f04ad
Configuration register is 0x1
Configuration last modified by enable_15 at 06:53:04.759 UTC Thu Sep 4 2014
FIREWALL-ASA#
FIREWALL-ASA#

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Rising star

Hi Velocity2089 That's really

Hi Velocity2089

 

That's really weird , as last shoot can you download a new version of ASDM and upload to the ASA.

"asdm image flash:/asdm.bin 

Also check this support forums and compare your configuration. 

https://supportforums.cisco.com/document/102461/how-access-cisco-asa-using-asdm

 

Pls rate useful post !!

Hope this helps

 

- Randy -

10 REPLIES 10
Rising star

Hi Velocity2089 ,  Try the

Hi

 

FIREWALL-ASA (Config )# http server enable

FIREWALL-ASA (Config )#  http 0.0.0.0 0.0.0.0 outside or inside

(Depends from where you will access the ASA )

 

And try to access from the browser on the following way :

https://ipASA/admin

 

Rate helpful post !!

Hope this helps

 

- Randy -

 

Beginner

Hi. Thanks for the reply!

Hi. Thanks for the reply! Unfortunately still seeing the same result of the 404 Not Found on the firewall. Any thoughts further on that? 

Rising star

Hi ,  Can you try to clean up

Hi , 

 

Can you try to clean up the cache and web information of the browser  and try again , or try a different browser .

 

- Randy - 

Beginner

I tried that and rebooting as

I tried that and rebooting as well, no luck. 

Rising star

Hi Velocity2089 That's really

Hi Velocity2089

 

That's really weird , as last shoot can you download a new version of ASDM and upload to the ASA.

"asdm image flash:/asdm.bin 

Also check this support forums and compare your configuration. 

https://supportforums.cisco.com/document/102461/how-access-cisco-asa-using-asdm

 

Pls rate useful post !!

Hope this helps

 

- Randy -

Beginner

Hi Randy,Thanks for the

Hi Randy,

Thanks for the follow up. I'm going to try and add the latest version of ASDM. It looks like it's currently asdm-625.bin.

 

Do you know if there's a specific upgrade path from a version that old or can I just upload the latest version? 

 

Thanks!

Rising star

Hi Velocity ,  You can go to

Hi Velocity , 

 

You can go to the latest. 

 

Also upgrade your java software on the PC.

Let me know how it goes. If no luck please paste a show run of the  device to help you better. 

 

Rate helpful post. 

Hope this helps. 

- Randy - 

Beginner

Could it be possible the ASA

Could it be possible the ASA needs to be rebooted? 

Beginner

Hey Randy,Looks like this

Hey Randy,

Looks like this worked! Once I flashed on the new ASDM image it came right up. I just then had to create the username for it to be accessed. I could only take it to version 7.1.6 for the time being but this still worked well. 


Thanks again for the help!

Ray

Highlighted
Beginner

Make Sure you Upgrade the ASM BIN file and update the running-config

CiscoASA(config)# http server enable
CiscoASA(config)#
CiscoASA# sho run asdm
asdm image disk0:/asdm-781.bin <--old file is wrong
no asdm history enable
CiscoASA# sho flash
--#-- --length-- -----date/time------ path
100 74369568 Sep 24 2015 03:54:54 asa951-lfbff-k8.spa
101 25025404 Sep 24 2015 03:55:26 asdm-751.bin
102 63 Aug 27 2019 02:03:58 .boot_string
4 4096 Sep 24 2015 03:58:16 log
114 12153 Mar 15 2019 15:40:50 log/asa-appagent.log
12 4096 Sep 24 2015 03:59:08 crypto_archive
103 4096 Dec 31 1979 19:00:00 FSCK0000.REC
104 4096 Dec 31 1979 19:00:00 FSCK0001.REC
13 4096 Sep 24 2015 04:02:26 coredumpinfo
14 59 Sep 24 2015 04:02:26 coredumpinfo/coredump.cfg
105 3137 Jan 21 2016 16:29:12 oldconfig_2016Jan22_0427.cfg
107 82335584 Jan 21 2016 16:32:56 asa952-lfbff-k8.SPA
108 33696792 Aug 27 2019 01:59:04 asdm-7122.bin <-- NEW FILE
109 9703 Jul 08 2017 01:46:20 oldconfig_2017Jul08_0545.cfg
110 104489760 Jul 08 2017 01:49:02 asa981-lfbff-k8.SPA
111 102428144 Aug 27 2019 02:01:38 asa9-12-2-lfbff-k8.SPA

7934787584 bytes total (4289077248 bytes free)
CiscoASA# conf t
CiscoASA(config)# no asdm image disk0:/asdm-781.bin
CiscoASA(config)# asdm image disk0:/asdm-7122.bin
CiscoASA(config)#

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