cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2285
Views
10
Helpful
7
Replies

ASR1002X doesn't detect SAP card, OIR doesn't work

Diana Karolina Rojas
Cisco Employee
Cisco Employee

Hello community,

 

We are having the next problem: We are trying to add a new SPA (SPA-5X1GE-V2) by OIR, but the ASR doesn't detect the new card, it doesn't go up.

 

RTTMCPDCOR01#sh hw-module all fpd

==== ====================== ====== =============================================
H/W Field Programmable Current Min. Required
Slot Card Type Ver. Device: "ID-Name" Version Version
==== ====================== ====== ================== =========== ==============
0/1 SPA-5X1GE-V2 1.4 1-GE I/O FPGA 1.10 1.10
---- ---------------------- ------ ------------------ ----------- --------------
0/2 SPA-4XOC3-POS-V2 2.0 1-I/O FPGA 1.1 1.1
==== ====================== ====== =============================================

RTTMCPDCOR01(config)#hw-module subslot 0/3 sh ununpowered
%subslot 0/3 not found

RTTMCPDCOR01#sh hw-module subslot all oir
Module Model Operational Status
------------- -------------------- ------------------------
subslot 0/0 6XGE-BUILT-IN ok
subslot 0/1 SPA-5X1GE-V2 ok
subslot 0/2 SPA-4XOC3-POS-V2 ok

RTTMCPDCOR01#sh hw-module subslot all sensors
SPA-5X1GE-V2[0/1] temperature sensor 0, reading: 25C
SPA-5X1GE-V2[0/1] temperature sensor 1, reading: 29C
SPA-5X1GE-V2[0/1] nominal: 3.300V, reading: 3.314V
SPA-5X1GE-V2[0/1] nominal: 2.500V, reading: 2.502V
SPA-5X1GE-V2[0/1] nominal: 1.500V, reading: 1.495V
SPA-5X1GE-V2[0/1] nominal: 1.200V, reading: 1.199V
SPA-4XOC3-POS-V2[0/2] temperature sensor 0, reading: 32C
SPA-4XOC3-POS-V2[0/2] temperature sensor 1, reading: 39C
SPA-4XOC3-POS-V2[0/2] temperature sensor 2, reading: 29C
SPA-4XOC3-POS-V2[0/2] nominal: 1.215V, reading: 1.220V
SPA-4XOC3-POS-V2[0/2] nominal: 2.520V, reading: 2.519V
SPA-4XOC3-POS-V2[0/2] nominal: 3.325V, reading: 3.325V

RTTMCPDCOR01#sh platform
Chassis type: ASR1002-X

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1002-X ok 13w1d
0/0 6XGE-BUILT-IN ok 13w1d
0/1 SPA-5X1GE-V2 ok 13w1d
0/2 SPA-4XOC3-POS-V2 ok 13w1d
R0 ASR1002-X ok, active 13w1d
F0 ASR1002-X ok, active 13w1d
P0 ASR1002-PWR-AC ok 13w1d
P1 ASR1002-PWR-AC ok 13w1d

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 14012203 16.2(1r)
R0 14012203 16.2(1r)
F0 14012203 16.2(1r)

RTTMCPDCOR01(config)#no hw-module subslot 0/3 shutdown unpowered
%subslot 0/3 not found

RTTMCPDCOR01#sho upgrade fpd progress

% There is no FPD image upgrade in progress.

 

 Any help will be appreciated.

 

Best Regards,

7 Replies 7

luis_cordova
VIP Alumni
VIP Alumni

Leo Laohoo
Hall of Fame
Hall of Fame

Raise a TAC Case.  I believe this is CSCtd77202.

cmarva
Level 4
Level 4

do you have the minimum ROM version to support this module?

chris

 

Hello cmarva!

 

Thank you for your answer, which version is it? I didn't see anything about ROM version in the requiriments for OIR.

 

Best Regards,

 

there is a minimum ROMMON version for the module to be supported in the first place.

 

after re-reading the initial post, I do see in the output that you have ROMMON v16.2.1, and also that a like module is showing in place for 13 weeks, so I the ROMMON is not the problem.  

 

At this point, I'd agree with Leo and suggest opening a case. You can look up the bug ID Leo provided and see if you're running an affected version, but even if you're running a version that is not listed, you could still be hitting it.

 

chris

 

Ok Chris thank you,

 

I will open a case, when I have the answer to this problem I will let you know.

 

Thanks to everyone!

Ok Chris thank you,

 

I will open a case, when I have the answer to this problem I will let you know.

 

Thanks to everyone!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: