ā03-26-2023 01:15 AM
Hi gents
I already copied Cisco IOS to cisco prime and already pushed to cisco switch through cisco prime but while Activating am having issue below and job is getting failed
Failed to update the boot configuration in the device. Details:-Software install command execution Failed:Error occured while executing the command install add file flash:cat9k_iosxe.17.06.04.SPA.bin activate commit.Command Output : FAILED: install_add_activate_commit /flash/cat9k-wlc.17.06.04.SPA.pkg /flash/cat9k-webui.17.06.04.SPA.pkg /flash/cat9k-srdriver.17.06.04.SPA.pkg /flash/cat9k-sipspa.17.06.04.SPA.pkg /flash/cat9k-sipbase.17.06.04.SPA.pkg /flash/cat9k-rpboot.17.06.04.SPA.pkg /flash/cat9k-rpbase.17.06.04.SPA.pkg /flash/cat9k-lni.17.06.04.SPA.pkg /flash/cat9k-guestshell.17.06.04.SPA.pkg /flash/cat9k-espbase.17.06.04.SPA.pkg /flash/cat9k-cc_srdriver.17.06.04.SPA.pkg: Cannot proceed activate because of user input
Solved! Go to Solution.
ā03-26-2023 07:03 AM
Issue resolved please find solution below
ā03-26-2023 01:56 AM
Remote into the switch and post the complete output:
ā03-26-2023 05:43 AM
Hi
It seems to me that the user that Prime has does not have privilege to change the config on the switch. I ran into a similar issue in the past.
Try to use a user with read/write privilege.
ā03-26-2023 06:57 AM
- Also look up the exact device model in https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-9/supported/devices/PI39-Supported-Device-List.xlsx , then check if the current software version running meets requirement(s) as mentioned in Table S/W Version
M.
ā03-26-2023 07:03 AM
Issue resolved please find solution below
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