02-09-2016 03:24 PM
I'm trying to configure Call Home on a Nexus 5548, software version 7.0(6)N1(1). Below is the configuration:
vrf context management
ip domain-name mydomain.com
ip name-server 192.168.100.100
ip route 0.0.0.0/0 192.168.100.1
!
callhome
site-id MySite
email-contact me@mydomain.com
phone-contact +1-408-555-1234
streetaddress 4900 Marie P DeBartolo Way, Santa Clara, CA 95054
transport email smtp-server smtp.mydomain.com port 25 use-vrf management
transport email from callhome@mydomain.com
transport email reply-to callhome@mydomain.com
enable
I can ping the SMTP server, so DNS and connectivity via the VRF is working:
# ping smtp.mydomain.com vrf management
PING smtp.mydomain.com (10.10.10.10): 56 data bytes
64 bytes from 10.10.10.10: icmp_seq=0 ttl=61 time=0.813 ms
64 bytes from 10.10.10.10: icmp_seq=1 ttl=61 time=0.801 ms
However, when sending a test call-home message, I don't even see it connecting to the SMTP server.
Similar configuration on 6500s and ISRs works fine, so think I'm just missing something.
02-10-2016 11:10 AM
Hi,
Have you enabled the service with service call-home?
Regards,
Johan
02-10-2016 11:44 AM
That's an IOS command. This is Nexus.
02-10-2016 02:56 PM
Found a nice blog post that pointed out the SNMP contact must be set for callhome to work:
http://www.jvocke.com/configure-callhome-on-a-nexus-50007000/
Still no luck though. I suspected that DNS may not be working correctly on the VRF, so tried referencing the SMTP server using IP address. That didn't help either.
03-18-2016 02:27 PM
Found there's a funny quirk about the Nexus line. Destination Profiles must be created before any test will work. TAC recommend creating the CiscoTAC-1 profile and doing registration.
callhome
destination-profile MyProfile
destination-profile MyProfile format short-txt
destination-profile MyProfile email-addr target@mydomain.com
destination-profile MyProfile alert-group all
destination-profile CiscoTAC-1 email-addr callhome@cisco.com
enable
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