Solved: CBD Application verification failure

miriamc · ‎04-22-2024

Trying to add again a CBS switch to our Cisco Business Dashboard setup but keeps failing with verification failure, any help?

Ruben Cocheno · ‎04-22-2024

@miriamc

Check the certificate as they must match

Tag me to follow up.
Please mark it as Helpful and/or Solution Accepted if that is the case. Thanks for making Engineering easy again.
Connect with me for more on Linkedin https://www.linkedin.com/in/rubencocheno/

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Ruben Cocheno · ‎04-22-2024

@miriamc

Check the certificate as they must match

Tag me to follow up.
Please mark it as Helpful and/or Solution Accepted if that is the case. Thanks for making Engineering easy again.
Connect with me for more on Linkedin https://www.linkedin.com/in/rubencocheno/

Georg Pauwen · ‎04-22-2024

Hello,

in addition to @Ruben Cocheno suggestion, make sure the device credentials are correct (as described in the document linked below)...

https://www.cisco.com/c/en/us/support/docs/smb/cloud-and-systems-management/Cisco-Business-Dashboard/kmgmt-2215-configure-device-credentials-cbd.html